Our RGS products not only stop at a quality product but also ensure a good and efficient service: from engineering design to product maintenance.
1. TECHNICAL INSPECTIONS OF CUSTOMERS’ SYSTEMS AND PRODUCTION FACILITIES
The site visit is the milestone on which to build a solid solution, properly engineered, practical and efficient. No one, better than our customers, knows issues related to individual production and process needs, so we firmly believe that maintaining close contact with customers is vital to gather accurate information about the project.
RGS – COLLABORATION WITH CUSTOMER
2. TECHNICAL-ECONOMIC FEASIBILITY ANALYSIS AND CHOICE OF THE BEST SOLUTION
The employees of the sales department with the synergistic support of the technical department composed of engineers, mechanical and electronic technicians as well as installers and site managers carry out a technical-economic feasibility analysis. Thanks to the specific training and deep experience, our employees know everything about the use of dust handling technology, the management of solids and issues such as explosion protection, hygiene and process automation.
RGS – THE CHOICE OF THE BEST SOLUTION
3. ENGINEERING DESIGN OF COMPLETELY CUSTOMIZED PRODUCTS
Design, development and management of selected projects, implementation of P&ID process diagrams, electrical power supply design, pneumatic diagrams and process automation development. All in-house departments work closely together to ensure that the proposed solutions match with the highest standards. During this process we pay great attention to the characteristics of the materials to be managed to eliminate all problems related to the handling of bulk material. We firmly believe that the reliability of the product and therefore the satisfaction of the customer, is obtained during the design phase, so we choose the best solutions available on the market integrating them with our know-howhow and our experience to develop specific and customized solutions tailored to the precise needs of the customer.
RGS – EXCLUSIVENESS IS OUR STANDARD
4. INSTALLATION AND TESTING OF RGS MACHINERY AND EQUIPMENT
We believe that the mere realization of machines and plants is not enough to ensure performance and quality over time, for this we promote a customer service to 360# that also covers the installation of the machinery provided, the setting and verification of the correct functional parameters. On-site assembly and SAT procedures are an important stage of the work and thanks to our after-sales team we are able to propose different methodologies:
RGS – HIGH QUALITY AFTER SALES SERVICE
5. MAINTENANCE
Effective maintenance is essential to maintain the performance and integrity of machines and plants over time. RGS transport systems are highly significant investments for the productivity of the customer company, For this reason we support scheduled maintenance predictive activities or extraordinary maintenance corrective on call to restore the correct operation of the machinery and restart the systems as quickly as possible.
RGS – MAINTAIN INTEGRITY AND PERFORMANCE
5.1 FAST MAINTENANCE SERVICES ON CALL
The world in which we live seems ever faster, more interconnected and the exchanges of information appear more and more dynamic. For this reason we have developed a network and a schedule of our technicians so that all geographic areas are reachable in a short time.
So while we provide for the smooth operation of your machine, you can devote yourself to anything you want, except waiting.
RGS – WE TAKE CARE OF YOUR TIME
5.2 SCHEDULED MAINTENANCE CONTRACTS
Each machine and each plant are different.
This diversity derives from many factors and especially from the context in which they operate.
For this reason each maintenance plan must be different and individual, designed to meet the needs of individual machines and therefore yours.
The high quality standards of our service services and the scheduled maintenance contracts developed on the careful analysis of your activities, ensure that the machines are efficient but above all, remain over time your incomparable work tool.
RGS – THE PERMANENT QUALITY
5.3 ADDITIONS AND UPDATES TO CURRENT REGULATIONS OF ALREADY INSTALLED SYSTEMS
The employer is obliged to adapt the machines to the safety requirements currently laid down in the technique, despite the fact that they were in accordance with the provisions in force at the time of their construction.
We believe that safety policies must inevitably be reconciled with the productive and economic needs of a company.
For this reason, we deal not only with the replacement of obsolete machinery, but also with the adaptation of recoverable equipment, carrying out all the activities, including documentation, to achieve compliance with current regulations.
RGS – SAFETY BY CHOICE NOT BY CHANCE
RGS Vacuum Systems is a company specialized in the production of Industrial Vacuum Cleaners, Pneumatic Conveyors for powders and granules and Centralized Vacuum Systems.
The excellence of the Italian food industry is recognised globally for its quality, craftsmanship and tradition.
RGS, a manufacturer of pneumatic conveying systems, continues to distinguish itself through technological innovation and a focus on the needs of companies.
We would be happy to answer you and give you all the necessary information.
ciao
